In the event that you require assistance when using certain functionalities, or if you wish to obtain information relating to the e-BCR application you are accessing, we kindly ask you to contact our dedicated team:
- Phone: 0800.801.002 (Telverde, toll free, available only in Romania);
+4021.302.01.66 (standard rate, available in Romania and abroad)
- E-mail: BCR.MulticashSupport@bcr.ro
Our representatives are at your disposal between 8 AM and 6 PM on every bank day, ready to provide you with specialized support.