Cookie Policy

Last update 11.01.2024

The www.bcr.ro website uses cookies and is owned by Banca Comercială Română SA, a member of Erste Group.

This page contains details about cookies, the purpose of their use and the implications for the end user/visitor, as a result of the prior user acceptance of the cookies from the www.bcr.ro website. For additional information, please contact us at the email address dpo@bcr.ro.

Cookies are small sized files, containing text and digits, which are saved in the browser used by the computer, phone, tablet, or any other device accessing the respective site online. With each following visit, the browser sends the cookie file to the website’s server, thus identifying a particular user who has returned to the site.

Own cookies and third-party cookies

This website uses both our own cookies (first-party) and third-party cookies, allowing us to understand the user’s needs and requests, in order to further improve their experience on the website, to obtain the desired information in the easiest possible way and to use the services offered by the website www.bcr.ro under the best conditions.

Session cookies and permanent cookies

Based on the cookie life span, they can be session cookies and permanent cookies. Session cookies are stored temporarily, for the duration of a user’s visit session. When closing the session or browser, the validity of the session cookie ends. Permanent cookies are stored on the user’s computer or device and are not erased when the navigation session is closed. The www.bcr.ro website uses both session and permanent cookies.

Essential cookies, research and analysis cookies and marketing cookies

Essential cookies are necessary for the website’s basic performance and cannot be deactivated. Usually, they provide reply to a user’s actions on the website and do not store personal data. The website www.bcr.ro uses the following essential cookies:

Some cookies are used to analyze the traffic and performance of the website we monitor, or they can be used for re-marketing purposes, if the user opts in for marketing cookies. For bcr.ro traffic and performance analysis, we use Google tools (Analytics, GTM, WebMaster Tools), which store data about visited pages, visit duration on the website, the mode/device used to visit the website, the source page that backlinks to the website, the location - at city level etc. The www.bcr.ro website uses the following research and analysis cookies:

Google Inc, the owner of the tools we use for traffic and performance analysis on www.bcr.ro is a ISO 27001 certified company, for Data management and security - https://support.google.com/analytics/answer/3407084?hl=en

Read more on how this information is used by:

• Google here. 

The marketing cookies used by this website are intended to display relevant and personalized ads, based on the user’s interests. Aside from the cookies mentioned above, the website also uses the following marketing cookies:

Transfer of data collected through cookies

The data collected through cookies is sent to the following entities: Google Ireland LTD, Facebook Ireland LTD, AdForm, TrafficGuard Pty Ltd. Data collected through TrafficGuard Pty Ltd cookies may be transmitted outside the European Economic Area in the USA.

General information about cookies and cookie management

The browsers we use for accessing the internet allow you to change the data security settings, including allowing or blocking cookies. To find out how to change these settings, see: Google Chrome; Microsoft Edge; Mozilla Firefox; Microsoft; Internet Explorer; Opera; Apple Safari.

Options preventing the tracking of the online user’s activity are currently implemented in various forms; one of the most popular is the “Do Not Track” mechanism used by most internet browsers and search engines. The purpose of the „Do Not Track” mechanism is to offer the user the possibility to express their preferences regarding monitoring their online activities or communicating said information to each server or web app with which they interact. This allows each visited service to either adjust their practices based on user preferences or reach a separate accord with the user, which could benefit both parties. Note that not all “Do Not Track” features block cookies.

Although cookies are stored in the computer’s/internet device’s memory, they cannot access or read other information stored on said device. Cookies are not viruses. They are small text files. They are not compiled as script files and cannot be run. This means, they cannot self-duplicate, or spread to other networks to generate actions or be used for virus infection.

Cookies may not search for information on a user’s computer/device, but they do store personal data. This data is not generated by a cookie, but by the user, when they fill in online forms, register on certain websites, use electronic payment systems etc.

The use of cookies and suppliers’ obligations are regulated by the European Union and by the Romanian legislation. For more information on personal data processing, see our Privacy Policy.

Among the documents regulating the use of cookies at European level, see Directive 2002/58/EC (PDF) and Directive 2009/136/EC (PDF). At the same time, in the national law, the use of cookies is regulated by Law No 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, as further amended and supplemented.

For additional information, go to the following public documents and information sources:

• Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector (PDF)
• Directive 2009/136/EC amending Directive 2002/22/EC on universal service and users’ rights relating to electronic communications networks and services, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No. 2006/2004 on cooperation between national authorities responsible for the enforcement of consumer protection laws (PDF)
• Law No 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, as further amended and supplemented
• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
• Opinion No 4/2012 of the Article 29 Working Party on Cookie Consent Exemption, June 2012 (PDF)
• World Wide Web Consortium, Tracking Preferences Expression (DNT), W3C Working Draft, 2 October 2012
• Secure Cookies
• Wikipedia - HTTP Cookie