Phone Banking (Alo 24) from BCR

Hello, may I please transfer some money over the phone? Indeed, you may!

  • Safe, efficient, confidential
  • Find out your balance in real time

Phone Banking (Alo 24) from BCR

Hello, may I please transfer some money over the phone? Indeed, you may!

  • Safe, efficient, confidential
  • Find out your balance in real time
  • Zero costs for phone calls in Romania

What do I get?

Pentru alte operațiuni şi servicii, consultă Tariful de taxe şi comisioane aplicabil persoanelor fizice.

I want to know more

Here’s what information you
can access via Alo 24:

Information on your current accounts:

  • Available balance
  • Transaction history within the past 90 days
  • Value and granting date of your account overdraft
  • Balance of interest or outstanding balance for your overdraft account
  • Status of payment orders

Information on your loans:

  • Credit balance
  • Date of credit contract
  • Repayments graphic, monthly instalments

Information on your credit cards:

  • Spent credit and remaining credit balance
  • Minimum repayment amount
  • Maturity date
  • Bank statement, transaction history, etc.

Information on SUCCES BCR and MAXICONT BCR term deposits:

  • Available balance
  • Transaction history
  • Establishment date and due date
  • Date of last extension and interest type

Information on investment funds ERSTE Asset Management:

  • Number of fund units owned
  • Value of fund units
  • History of transactions made with fund units (subscriptions and redemptions)

Here’s what operations you can make with BCR Alo 24 service:

  • Opening a current account (in a currency for which you do not own a current account);
  • Attaching a debit card to a current account
  • Making intra/interbank transfers in RON and foreign currency, including international transfers, from current accounts and savings accounts activated for this service
  • Initiating scheduled transfers: non-periodic (intra/interbank transfers in RON and foreign currency) or periodic – Standing Order (intra/interbank transfers in RON and interbank transfers in foreign currency), Direct Debit (interbank transfers in RON and foreign currency)
  • Changing/cancelling transfers scheduled for a later date
  • Benefiting from preferential foreign exchange rates, particularly in EUR, USD, GBP, CHF, CAD, AUD
  • Opening/funding/closing SUCCES BCR term deposits and MAXICONT BCR savings account;
  • Redeeming discounted deposit certificates
  • Purchasing fund units for EAM investment funds, in case you have selected the "direct subscription" option in the membership deed 

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