• Banca Comercială Română continues in force the process of modernizing its bank branches
  • 28 BCR units across the country will become cashless, other 58 will be fully optimized, and the bank will open other 7 new agencies
  • BCR will invest EUR 50 million by 2020 in the territorial network of units

"Modernizing the network of units is an essential component of our retail strategy. The entire architecture of the new BCR branches, including the concept of cashless agencies, was developed taking into account the proposals coming from our customers and in close relation with the development strategy of Erste Group. Through the full migration of the current cash operations to multifunctional electronic machines, we will be able to offer, first of all, a new experience in cashless agencies. We can talk about a much closer, more open financial dialogue, dedicated to each customer, in which the premise of discussions starts from needs, personal and professional objectives. The fact that BCR has invested in the largest network of cash withdrawal and payment machines in Romania, over 2,500, offering since 2015 gratuity to individuals using cash withdrawals at the automatic equipment, today gives us the possibility to take an important step in what the process of serving customers means. We have a responsibility in making available a fair cash management, as Romania remains yet a country where cash operations predominate, without preventing us from being the number 1 bank in providing both cash and non-cash services nationwide", Dana Demetrian, Retail & Private Banking BCR Vice-President, has stated.

In each of the 33 BCR cashless units, customers will be able to carry out current banking operations thanks to the two types of state-of-the-art equipment installed:

  • MFM - Multifunctional Machines allowing a wide range of operations
  • APT - BCR Automated Payment Terminal intended for individuals, through which cash withdrawals and invoice payments can be performed.

Find below the extended list of operations available through MFM and APT, as well as the list of 28 cashless branches available starting with 4 January 2018.

MFM operations - BCR card holders

Individuals

Legal entities

 

Debit card

Credit card

Debit card

Credit card

Cash withdrawal

x

x

x

x

Invoice payment (based on convention

signed between the customer and BCR)

x

x

x

x

Balance inquiry

x

x

x

x

PIN change

x

x

x

x

Mini-statement

 

x

 

x

Recharge of mobile phone cards

x

x

x

x

Transfer between own accounts

(credit card, savings account and other own account)

x

 

 

 

Viewing current accounts and balances

thereof for each currency

x

x

x

x

Cash deposit

in own accounts individuals - RON/EUR/USD

in own accounts legal entities - RON

to a different BCR IBAN

 

x

x

x

(RON only)

x

(RON only)

Transfer between customer accounts (transfers are made

between the accounts in the same currency of the same customer)

x

x

 

 

NEW! Funding prepaid rechargeable cards

x

x

 

 

Currency exchange between customer's accounts,

at the exchange rate practiced by BCR on the day of the transaction

x

x

 

 

Template cash payment

x

x

 

 

Template payment from current account

x

x

 

 

Refund of amounts for credit cards in

RON, EUR and USD, within EUR 10,000 equivalent

x

x

 

 

Intra-bank transfer (except foreign currency transfers

to legal entity beneficiaries)

x

 

x

 

MFM operations - non-BCR card holders

Individuals & Legal Entities

 

Debit card, Credit card, Charge card

Cash withdrawal

x

Balance inquiry

x

Recharge of mobile phone cards

x

Dynamic Currency Conversion (DCC) for cards issued by Visa and MasterCard

x

Operations available through APT

Authentication method

                        Available for

BCR Card

(debit/credit)

BCR

bar code card

Without

authentication

BCR

 customers

Non-BCR customers

 (customers that do not hold

 bank products with BCR)

Viewing current accounts, fixed-term deposits and savings accounts

x

x

  

x

  

Cash deposit into own accounts in RON

(current accounts, savings accounts and

fixed-term deposits)

x

x

  

x

  

Cash deposit into the accounts of another BCR customer

x

    

x

  

Cash invoice payment

x

  

x

x

x

Invoice payment from the BCR current account (non-cash)

x

    

x

  

Refund of BCR credit card installment in RON

x

  

x

x

  

Refund of BCR credit card installment

 in RON from the BCR current account (non-cash)

x

 

 

x

 

NEW! Charging prepaid rechargeable cards

x

x

 

x

 

Non-BCR card holders

Individuals & Legal Entities

 

Debit card, Credit card, Charge card

Cash withdrawal

x

Balance inquiry

x

Recharge of mobile phone cards

x

Dynamic Currency Conversion (DCC) for cards issued by Visa and MasterCard

x

 Operations available without card authentication

Individuals & Legal Entities

 

Debit card, Credit card, Charge card

Template cash payments

x

Refund of amounts for BCR credit cards in RON, EUR, USD

x

The 28 new BCR cashless branches, available from 3 January:

 

*  *

Erste Private Banking is one of the leaders of the asset management segment in Central and Eastern Europe and the largest asset manager in Austria. Erste Private Banking carries out its activity in 6 countries. EPB focuses on individual customers and intermediaries, providing the following services: private banking, asset management, trust and brokerage services at international level. EB has a portfolio of 15,000 customers with total assets managed of EUR 17 billion. In Romania, the Erste Private Banking service is provided by Banca Comercială Română.

*  *

Banca Comerciala Romana (BCR), member of Erste Group, is the most important financial group in Romania, including universal bank operations (retail, corporate & investment banking, treasury and capital markets), as well as profile companies in the leasing market, private pensions and housing banks. BCR is the No. 1 bank in terms of customer number and the No. 1 bank in the savings and lending segments. BCR is the most valuable financial brand in Romania, in terms of customer confidence and the number of those for whom BCR is the main banking institution.

BCR provides a full range of financial products and services, through a network of 22 business centers and 18 mobile offices dedicated to companies and 514 retail units located in most cities across the country with over 10,000 inhabitants. BCR is the No. 1 bank in Romania in the market of bank transactions, BCR customers having available the largest national network of ATMs - over 2,000 automatic teller machines and POS - 15,200 card payment terminals to merchants, and complete services of Internet banking, Mobile banking, Phone-banking and E-commerce. 

*  *

Erste Bank is one of the main providers of financial services in the east of the European Union. 46,700 employees serve 15.9 million customers within 2,700 subsidiaries in 7 countries (Austria, The Czech Republic, Slovakia, Romania, Hungary, Croatia, Serbia). At the end of the third quarter of 2016, Erste Group owned total assets worth EUR 206.8bn, a net profit  of EUR 1.18bn, and an index of common equity tier 1 (Basel 3 fully implemented) of 13.2%.

*  *

BCR - External Communication

Cătălin Ioniță, e-mail: georgecatalin.ionita@bcr.ro

This information is also available on our webpage, at: www.bcr.ro

For details on BCR products and services, please use the following contact methods

 

InfoBCR

Web: www.bcr.ro

Email: contact.center@bcr.ro

TelVerde: 0800.801.BCR (0800.801.227), toll free in all national networks